The overall project objective consists in research and development of a mobile
destination system that combines the provision of a mobile incoming tour operator
workspace and a mobile content and service management for destinations.
Derived from this main target the consortium identified more detailed objectives for the technical, scientific, societal and policy area.
Technical Objectives
- Identification of processes and derivation of required system functionalities
- Selection of task and user environment oriented devices
- Provisioning of good and relevant content
- Development and Integration of the Basic System
- Selection, Integration and Interoperability of mobile networks and location technologies
- Functionality tests
- Pilot Set-up and realisation
Scientific Objectives
- Analysis of major business and customer processes along incoming destination lifecycle
- Definition of new services
- Research of Target group interactions (tour guide ,travel group, service provider)
- Creation of standardised processes and exploration of new communication and transaction ways
- Elaboration of a sophisticated tourist relationship management
- Generation of a sophisticated technological framework
Societal Objectives
- Increasing service level and quality for group and individual travellers
- Increasing of cost and service attractive travel arrangements for elderly and disabled people
- New work opportunities for tour guides
- New advanced service and sales opportunities for regional SME´s
Policy Objectives
- Reinforcement of European strengths in mobile and wireless communications
- Integration of governmental emergency services (police, medical services) for heath and wealth protection of Travellers
